Our CRM software, specifically designed for the pharmaceutical industry, streamlines customer interactions and boosts the productivity of field representatives. It simplifies daily schedule management, monitors customer feedback, and oversees various non-core activities. Additionally, the system generates essential reports for management.
By covering activities across all timeframes, from daily to yearly, the CRM effectively manages customer relationships at every stage. From initial marketing to the ongoing development of these relationships, our solution ensures strong, enduring connections with healthcare clients.
- Completed Date: 11-12-2023
- Category: CRM for pharma industry
- Client: Medical company
- Location: Romania
Field representatives performance
Dashboards designed to visually present key performance indicators (KPIs), like daily visit counts and feedback from each interaction. They serve as essential tools for real-time monitoring and analysis, enabling data-driven decision-making and strategic planning to enhance field operations.
User-friendly design and efficiency was a top priority, significantly reducing the time field representatives spend on daily tasks. Write visit reports in just a few clicks to save time.
Emphasizing intuitive UI/UX, our system streamlines itinerary creation and meeting feedback processes, ensuring ease of use and maximizing productivity.
Helps field representatives schedule their doctor visits, manages doctor details and their appointments, order punch-in, reminders and alerts and much more.
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- Data Quality and Integration
- Data Import
- Data privacy and security
- User Adoption
- Agile methodology
- Monitoring
Project Overview
The company operates in the pharma industry and has representatives in multiple countries. Is a multifaceted specialty pharmaceutical company deeply involved in the research, development, manufacturing, and commercialization of pharmaceutical products, focusing on neurology and specialty injectables. Their products, developed in EU GMP certified facilities, include a range of complex injectables like high potency and controlled substances, and solutions in various forms like vials and syringes.
The representatives work to increase the awareness and use of the company’s products by building and maintaining positive working relationships with medical staff.
